Privacy policy

POLICY STATEMENT

Mood Collection attaches great importance to protecting the privacy of its customers. The following pages set out the basic principles governing this website and other websites and applications managed by Mood Collection (hereinafter referred to as "the site") and the purposes for which we collect and process personal data (information that identifies you or allows us to identify you, hereinafter referred to as "the data").

We collect and process your personal data with the appropriate measures and exclusively for the purposes described in this Privacy Policy, insofar as they are necessary for said purposes and in compliance with the legal and regulatory requirements in force. We will only store your personal data for as long as is necessary for the provision of our services or for as long as is required by law.

You will find general information on data protection here.

USE OF WEBSITE AND COOKIES

You can visit these websites and find out about our offers without providing any personal information. We only ask for your personal data when this is necessary for the provision of our services and for the execution of transactions concluded with Mood Collection or its partners.

When you access our website, our system automatically records the technical data of the device on which you are connecting. The following information is collected: browser type and version, operating system, Internet service provider and user IP address, date and time of access, sites consulted by the user before visiting our sites, and sites consulted from our site.

Mood Collection uses browser cookies to facilitate use of the Mood Collection site and other sites and applications managed by Mood Collection, and to obtain information on how to improve the information and services accessible on the site. This evaluation is carried out anonymously, i.e. without any link to personal data. Our Cookie Policy informs you about the use of cookies and analysis services on the Mood Collection website.

STORAGE OF CUSTOMER DATA

As a general rule, for accounting reasons, Mood Collection retains personal data collected on its customers for the purpose of fulfilling their reservations for a period of 10 years after the last time it was processed. We retain other data for as long as it is required for the performance of the contract and the preservation of our rights. Longer retention periods may apply in the event of legal obligation or for operational reasons.

Personal data collected for marketing purposes is generally deleted as soon as it has served its purpose.

PROTECTION OF PERSONAL DATA

We take appropriate technical and organizational measures to protect your personal data, and store it only on secure servers. The site is protected by state-of-the-art measures against loss, destruction, manipulation, access, modification or disclosure of data by unauthorized persons. Particularly sensitive data (e.g. access data to your profile account) is encrypted over the Internet (SSL) during transmission.

However, Mood Collection accepts no responsibility for the security of your data. It is your responsibility to always make an up-to-date backup copy of any data you transmit, and to keep this copy in a place other than the site. It is also your responsibility to protect your customer account with a secure password, to keep it in a safe place and to change it at regular intervals.

CUSTOMER RIGHTS

You have the right to access, correct, delete and transmit your data. You also have the right to restrict the processing of your data.

Subject to paragraph C (Retention of customer data) and other exceptions provided by law.

You have the right to object to the processing of your personal data. This objection is effective immediately, but has no retroactive effect on the processing already carried out. If, as a result of your objection, Mood Collection is no longer able to perform the services contractually agreed with you, this objection will be considered as a breach of contract on the part of the customer and Mood Collection will have the right to terminate its contract with you without notice. Any sums incurred by the customer will remain due.

To assert these rights, you may contact Mood Collection at the address indicated in paragraph F (Contact).

Should Mood Collection fail to comply with data protection legislation, you have the right to lodge a complaint with the relevant supervisory bodies.

CONTACT

If you have any questions about this Privacy Policy or data protection at Mood Collection, please contact :

Mood Collection SA
Responsible for customer data protection
Z.I. des Ducats 40b
Switzerland
privacy@yourmood.net