COVID-19 mood policy

#StaySafe with mood

It's safe and sound here on

Updates about COVID-19

Latest update

Our stores in Switzerland are now opened again. Organise your visit and find the nearest mood store.

Last update: Tuesday 2nd of March at 09:09

COVID-19 pandemic is a problem for all of us.

It is important for us that you know we're working to keep you and our employees safe.

On this page you'll find all the informations about the measures we took to guarantee the best service and experience on, despite of the situation.

This page is updated depending on the situation evolution.

Keep updated about the latest swiss measures

1. Online shopping

If you prefer to wait bevor visiting us in our stores, it is still possible to shop on our online store or on our mobile app (Android/IOS).

You can have some personal advice and further information in the chat or by email at

The whole team is at your disposal.

#StaySafe with mood

2. Bills and delivery

When purchasing on, you can pay your order with the following payment methods:

Delivery delays are still the same. Our delivery is worldwide and free in Switzerland.

Delivery time is displayed on each product page. You can also ask for a more precise time by email.

Know more about our conditions by clicking here.

3. Stores

You can visit us in one of our stores and make your purchase in complete safety. The mood team imposes strict hygiene and rules to be respected by all its store managers:

- Limited number of clients in store

- Surgical masks and hand disinfection mandatory

- Distanciation

Every store follows a strict program in term of sanitary security to make your visite the safest

Find the nearest store or contact your salesman by email or phone (024 588 00 57)

Contact your store

4. Shop with our team

Do you need help on ? We can assist you by e-mail, phone or directly on the chat of our website.

You don't know how to order our rings ? Tell us and we'll do it for you.

You can also contact your store on social media or here.

Most important is health.

Making sure you and our employees are safe.

We are committed to make sure our employees can work with safe. Masks are mandatory and home-office when it is possible.

For those who cannot work at home, we guarantee an a sufficient amount of masks, hydroalcoholic gel and a bigger individual space.

6. Mask recycling

Discover how we transformed masks into diamonds to make COVID-19 crisis brighter.