COVID-19 mood policy
#StaySafe with mood
It's safe and sound here on yourmood.net
Updates about COVID-19
Latest update
Our stores in Switzerland are now opened again. Organise your visit and find the nearest mood store.
Last update: Tuesday 2nd of March at 09:09
COVID-19 pandemic is a problem for all of us.
It is important for us that you know we're working to keep you and our employees safe.
On this page you'll find all the informations about the measures we took to guarantee the best service and experience on yourmood.net, despite of the situation.
This page is updated depending on the situation evolution.
1. Online shopping
If you prefer to wait bevor visiting us in our stores, it is still possible to shop on our online store www.yourmood.net or on our mobile app (Android/IOS).
You can have some personal advice and further information in the chat or by email at contact@yourmood.net
The whole team is at your disposal.
#StaySafe with mood
2. Bills and delivery
When purchasing on yourmood.net, you can pay your order with the following payment methods:
Bank transfer available. 30-day payment according to our conditions.
Delivery delays are still the same. Our delivery is worldwide and free in Switzerland.
Delivery time is displayed on each product page. You can also ask for a more precise time by email.
Know more about our conditions by clicking here.
3. Stores
You can visit us in one of our stores and make your purchase in complete safety. The mood team imposes strict hygiene and rules to be respected by all its store managers:
- Limited number of clients in store
- Surgical masks and hand disinfection mandatory
- Distanciation
Every store follows a strict program in term of sanitary security to make your visite the safest
Find the nearest store or contact your salesman by email or phone (024 588 00 57)
4. Shop with our team
Do you need help on yourmood.net ? We can assist you by e-mail, phone or directly on the chat of our website.
You don't know how to order our rings ? Tell us and we'll do it for you.
You can also contact your store on social media or here.
Most important is health.
Making sure you and our employees are safe.
We are committed to make sure our employees can work with safe. Masks are mandatory and home-office when it is possible.
For those who cannot work at home, we guarantee an a sufficient amount of masks, hydroalcoholic gel and a bigger individual space.
6. Mask recycling
Discover how we transformed masks into diamonds to make COVID-19 crisis brighter.
Let customers speak for us
Joli addon coeur que je mets avec 2 autres addons.Livraison très rapide.
Magnifiques médiums de couleurs or gold. Facile à combiner entre eux ou avec un 2/3.
Encore une petite merveille !! Juste magnifique le contraste noir et acier froissé !! J’adore !!!
Une base très fine et élégante qui met en valeur chaque addon. Très heureuse et convaincue par cet achat. Merci Mood🥰
très belle inscription à l’intérieur
sehr schöne Farbkombination!
Magnifiques gravures 👏
Couleur pétrole c’est splendide 🫶
Il m'est plusieurs fois arrivée de ne pas savoir comment remercier une personne qui m'avait aidée pour faire un choix, me conseiller et cette idée d'offrir un café ☕️ est une bonne solution !
Comme vous être nombreux, j'espère qu'avec les cafés que nous vous avons offerts, vous avez pu vous offrir une cafetière pour que chacun et chacune ait un café ☕️ ! Tout est tellement cher en Suisse 😂🤣😂
Amitiés à toutes et tous (et désolée, mais je ne peux pas m'empêcher 😄😂🥰)
Très bon état … je suis contente des 2iemes mains cela me permet d’lavour afin plus précieux à un prix abordable 👍🙏🏼
Sehr zufrieden mit dem Produkt,werde sicher wieder bei Mood bestellen
Bague remise comme neuve, bague magnifique.
